IT Project Manager I

GENERAL PURPOSE

The IT Project Manager I, End User Productivity (EUP), is responsible for planning, managing, and delivering technology initiatives that enhance enterprise collaboration, video conferencing, workplace technology, and End User Productivity (EUP) services across Ross Stores. This role leads projects through the full lifecycle, ensuring solutions are delivered on schedule, within scope and budget, and aligned with business priorities and strategic objectives.

The IT Project Manager I partners closely with business stakeholders, IT leaders, engineers, vendors, and cross-functional teams to define project requirements, develop execution plans, manage risks and dependencies, and drive successful project outcomes. Responsibilities include coordinating resources, facilitating stakeholder communication, tracking project performance, and ensuring effective change management and user adoption.

This role plays a key part in advancing workplace technology capabilities by enabling the successful delivery of collaboration, communication, and productivity solutions that improve associate experience and support business operations across corporate offices, buying offices, and distribution centers.

The base salary range for this role is $114,300 – $195,000. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.

ESSENTIAL FUNCTIONS

• Lead end-to-end delivery of video conferencing, workplace technology, and EUP-related projects and programs.
• Develop project plans, schedules, budgets, roadmaps, and resource requirements.
• Coordinate cross-functional teams including engineering, infrastructure, networking, security, facilities, vendors, and business stakeholders.
• Manage project scope, risks, issues, dependencies, and change requests.
• Facilitate project meetings, status reporting, executive communications, and stakeholder engagement activities.
• Track milestones, deliverables, budgets, and project performance metrics.
• Support conference room deployments, collaboration platform rollouts, technology refreshes, office openings, and modernization initiatives.
• Project and Program Management
• Stakeholder Relationship Management
• Audio/Video Technologies

COMPETENCIES

QUALIFICATIONS & SPECIAL SKILLS REQUIRED

• 5+ years of project management experience supporting technology, infrastructure, collaboration, or workplace technology initiatives.
• Demonstrated experience leading cross-functional technology projects in large enterprise environments.
• Strong understanding of video conferencing, collaboration platforms, and end user productivity technologies, such as Microsoft 365 products.
• Experience with Agile, Waterfall, or hybrid project delivery methodologies.
• Experience with project management tools such as Microsoft Project, Smartsheet, Jira, ServiceNow, or similar platforms.
• Strong organizational, analytical, and problem-solving skills.
• Excellent written, verbal, and executive-level communication abilities.

EDUCATION / CERTIFICATIONS

• Bachelor's degree with a concentration in Business, Information Systems or Computer Science or related.
  Preferred Qualifications:
• Project Management Certification such as PMP, PBA, CSM.

PHYSICAL REQUIREMENTS

SUPERVISORY RESPONSIBILITIES

N/A

DISCLAIMER:

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management’s discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company’s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.