IT Project Manager - Thai & English Required
1. Project Management
Manage IT projects end-to-end from requirement gathering, solution design, development, testing, Go-Live and project closure.
Handle projects related to Game Platform, Payment, Web/Mobile, API/SDK Integration, Infrastructure, Data, and Digital Solutions.
Manage project scope, timeline, resources, risks, dependencies, vendors, quality, and key deliverables.
Balance delivery speed, business agility, security, risk, and operational stability.
Maintain essential project documentation and continuously improve PM standards, SOPs, and working processes.
2. Business & Regional Stakeholder Management
Work closely with Business, Product/Game Operations, Regional Offices, Internal IT, Vendors, Game Publishers, and Technology Partners.
Understand business needs and translate them into practical technology solutions and actionable project plans.
Build strong relationships with regional stakeholders, particularly the Singapore/Malaysia team.
Facilitate requirement discussions, project meetings, workshops, and management updates.
Provide regular updates on project progress, risks, issues, dependencies, and key decisions.
Qualifications
Bachelor’s degree or higher in IT, Computer Science, MIS, Computer Engineering, or related fields.
Minimum 3–5 years of experience in IT Project Management, Technical Project Management, or related roles.
Experience in Gaming, Digital Platform, Payment, FinTech, E-Commerce, or Technology businesses is preferred.
Good understanding of SDLC, Agile, Scrum, Waterfall, and Hybrid methodologies.
Good understanding of API Integration, SDK Integration, Web/Mobile Applications, Databases, Infrastructure, and System Integration.
Experience using tools such as Jira, Confluence, ClickUp, Microsoft Teams, SharePoint, or equivalent.
Strong stakeholder management, communication, problem-solving, coordination, and negotiation skills.
Proactive, hands-on, and able to manage multiple projects and priorities simultaneously.
Preferred Game / Platform Experience
Experience in PC Online Game, Game Publishing, MMORPG, or Live Game Service is highly preferred.
Experience with Game Platforms, Account/Authentication, Payment Systems, APIs, SDKs, Game Data, Release/Patch Management, or Live Operations is an advantage.
Experience coordinating with game developers, publishers, or regional/global technology partners is highly preferred.
Direct experience with MapleStory / MapleStorySEA or related game services is a plus, but not mandatory.
Language & Travel
Strong English communication skills are required, including the ability to conduct meetings, workshops, requirement discussions, vendor coordination, and management presentations.
Primary work location: Thailand.
During the initial onboarding and transition period, the role may work from the Malaysia office for approximately 2–4 weeks to understand the business, working environment, and key stakeholders.
Regular business travel to Malaysia may be required, potentially around once per month depending on business and project needs.