IT SALES COORDINATOR

We are seeking a motivated and detail-oriented IT Sales Coordinator to support the sales team in managing quotations, customer requests, orders, and vendor coordination.

The ideal candidate should have a good IT or technical background combined with strong communication and organizational skills. The role focuses on supporting the sales process from customer inquiry and quotation preparation through order processing and coordination with vendors and internal teams.

Key Responsibilities

• Provide day-to-day indoor sales and administrative support to the IT sales team.
  

• Prepare and follow up on quotations, proposals, and customer requests.
  

• Process customer orders and ensure accurate documentation and timely follow-up.
  

• Coordinate with IT vendors, distributors, and suppliers regarding pricing, product availability, specifications, and delivery schedules.
  

• Respond to customer inquiries and provide basic product and technical information.
  

• Assist the sales team in identifying suitable IT products and solutions based on customer requirements.
  

• Maintain and update customer, vendor, quotation, and order records.
  

• Follow up on pending quotations and orders with customers and suppliers.
  

• Coordinate with internal departments to ensure smooth order processing and delivery.
  

• Compare vendor quotations, prices, availability, and commercial terms when required.
  

• Prepare sales-related reports and trackers using Microsoft Excel.
  

• Manage sales correspondence and follow-ups through Microsoft Outlook.
  

• Maintain organized documentation for quotations, purchase orders, sales orders, and vendor communications.
  

• Support the sales team in achieving customer service and sales objectives.
  

• Maintain professional communication with customers, vendors, and internal stakeholders.
  

Requirements

• Diploma or Bachelor’s degree in Information Technology, Computer Science, Computer Engineering, Business Information Systems, or a related field is preferred.
  

• Minimum 1 year of experience in IT, technical support, IT sales coordination, or a related role.
  

• Good IT knowledge and technical background.
  

• Familiarity with IT products, hardware, software, networking, or technology solutions is an advantage.
  

• Previous experience preparing quotations and processing customer orders.
  

• Experience coordinating with vendors, distributors, or suppliers.
  

• Strong communication and coordination skills.
  

• Good proficiency in Microsoft Excel and Outlook.
  

• Strong organizational and follow-up skills.
  

• Excellent attention to detail and accuracy.
  

• Customer-service-oriented and professional communication skills.
  

• Ability to manage multiple quotations, orders, and requests simultaneously.
  

• Ability to work effectively in an indoor sales support environment.
  

• Good command of Arabic and English.