IT Security Analyst
Summary
In-house IT role at a Philippine supermarket chain: administers Windows/Linux servers, Active Directory, Microsoft 365, and cloud environments while handling backups, disaster recovery, patching, and server hardening to keep the company's infrastructure secure and available.
Key Responsibilities
Administer and support Windows and Linux servers, including installation, configuration, troubleshooting, upgrades, and maintenance.
Manage Active Directory, Microsoft 365, Exchange, DNS, Domain Controllers, and user access administration.
Monitor server performance, capacity, availability, and security using infrastructure monitoring tools.
Perform backup, disaster recovery, system restoration, and data recovery activities to ensure business continuity.
Deploy security patches, conduct server hardening, and remediate security vulnerabilities.
Manage and support physical and virtual servers, storage systems, and cloud-hosted environments.
Assist in infrastructure upgrades, migrations, enhancement projects, and technology transformation initiatives.
Troubleshoot server, network, hardware, and software issues while providing technical support to end users.
Maintain technical documentation, standard operating procedures, and troubleshooting guides.
Ensure compliance with security policies and safeguard the integrity, availability, and confidentiality of organizational data.
Collaborate with vendors and internal stakeholders to support infrastructure operations and planned changes.
Identify opportunities for process and infrastructure improvements to enhance system efficiency and reliability.