IT Security Engineer (5 days shift work)
Summary
Works in Network Box's Security Operations Centre supporting cyber security managed services built on the company's proprietary Network Box product for SMEs: handling customer requests, monitoring and maintaining the system, reviewing security logs, applying patches, and performing threat-response tasks on rotating shifts.
Working in our Security Operations Centre supporting cyber security managed services using our own proprietary product - “Network Box” for the SME market.
Responsibilities:
Handle customer's requests and troubleshooting.
Perform support including call handling, follow-up action, coordination, and escalation.
Perform security logs review, security settings, and apply the security patches to the security equipment.
Configuration, monitor and maintenance the Network Box system.
Perform security response tasks, eg. threat scanning signatures.
Other ad-hoc duties as assigned by the Head of SOC.
Requirements:
You MUST be a Hong Kong resident and have the right to work here.
Degree holder in IT/Computer Science or a related discipline.
Experience of TCP/IP and Networking troubleshooting.
Knowledge in Cyber Security and Unix/Linux an advantage.
Self motivated and able to work independently.
Strong sense of responsibility.
At least 1 year of experience working in an information security-related capacity is preferred.
Shift duty required on a rotating basis 7 days a week.
Good communication skills in both English and Cantonese (written and spoken).
Fluency in Mandarin would be an advantage.
Fresh graduates will be considered.
Benefits:
5 day working week.
Flexible working hours with night shift & meal allowance.
All statutory holidays plus 10 days annual leave after probation.
Medical/dental cover after probation.
Modern office - good working conditions.
Short distance from Kwai Fong MTR, but a free shuttle bus is also provided.
On the job training will be provided in all our hardware and software products.
Interested candidates are requested to email full resume (in English) together with expected salary and notice period. All data collected is for recruitment purpose only. Please click "Apply" to submit your application.