IT Security Help Desk Administrator

This role supports internal IT security operations by handling inquiries, managing service accounts and permissions, maintaining the company PC lifecycle, resolving related issues, and automating operational tasks.

Responsibilities

• Receive and provide first-line response to IT security inquiries
• Manage internal service accounts and permissions
• Oversee the lifecycle of company PCs and address related issues
• Develop automation to streamline daily operations

Requirements

• Proficiency with collaboration tools such as Slack, Jira, and Confluence
• Experience supporting a macOS-based PC environment
• Experience with AI or no-code automation tools is a plus
• No restrictions on overseas travel