IT & Security Intern

Position Purpose:

The IT & Security Intern provides entry-level technical support and assists with the daily operations of the Tribe's information technology and cybersecurity functions. This position provides hands-on experience supporting enterprise technology systems while assisting IT staff with user support, hardware and software deployments, system maintenance, documentation, and cybersecurity initiatives. The IT & Security Intern will assist with technology projects, perform routine administrative tasks, and support the implementation of secure technology practices across Tribal departments under the guidance of IT & Security staff.

Essential Duties and Responsibilities:

• Provide basic technical support and assistance to Tribal staff for common hardware, software, and technology issues.
• Assist with computer deployments, equipment installations, office moves, and technology setup activities.
• Assist with user account setup, access requests, password resets, and multi-factor authentication enrollment.
• Perform inventory management and maintain accurate records of hardware, software, and technology assets.
• Assist with installation, configuration, and maintenance of computers, peripherals, and other technology equipment.
• Assist IT & Security staff with system documentation, procedures, and knowledge base updates.
• Support cybersecurity initiatives, including user awareness activities, security tool deployments, and compliance-related tasks.
• Assist with routine maintenance activities for technology systems as assigned.
• Participate in technology projects and gain hands-on experience with enterprise IT systems.
• Maintain confidentiality and security of Tribal information and systems.
• Provide professional and courteous customer service to Tribal staff.
• Perform other duties as assigned.