Job Description:

About the Role

We are an established SaaS company in Mexico City, recently acquired by an international corporation. You will own our IT and security function end-to-end — managing a complex technical environment, ensuring operational continuity, and leading key infrastructure modernization initiatives. This is a hands-on role with real ownership and direct impact on how the business operates and protects itself.

Who You Are

You are a self-directed, hands-on technologist who gets things done in messy, real-world environments. You take ownership, sweat the details, and hold yourself to results — not effort. You communicate clearly with both technical and non-technical stakeholders, and you're comfortable working within a structure that has both local and corporate expectations.

Responsibilities

• Manage and harden legacy Unix and Linux environments; maintain operational stability and security posture
• Lead infrastructure migration and technology modernization projects, including cloud environments (AWS, Azure)
• Define, document, and implement IT and information security policies across the organization
• Administer the Azure tenant and Microsoft 365 suite, including Entra ID, Intune, and Defender
• Manage all employee endpoint security: CrowdStrike, Cloudflare, ActZero, and KnowBe4 platform
• Own the full IT employee lifecycle: onboarding, offboarding, asset inventory, and access control
• Deploy and enforce MFA and access controls across all systems and users
• Design, implement, and maintain backup and disaster recovery (DR) practices; conduct regular testing
• Manage key vendor relationships (hosting, licensing, security services) and associated IT budgets
• Manage and optimize API integrations with external platforms and service providers
• Produce and maintain corporate security reporting for local and parent-company stakeholders
• Implement and enforce network security policies: firewall configuration, VPNs, and network access controls

Must-Haves

• Strong Linux administration (RHEL, CentOS, or Ubuntu) — required
• Hands-on experience with legacy Unix environments (SCO Unix or similar)
• Experience managing cloud environments (AWS and/or Microsoft Azure) — required
• Azure administration: Entra ID (AAD), Intune, Defender, and Microsoft 365
• Network security: firewalls, VPNs, Cloudflare, secure network architecture
• Endpoint security management (MDM/EDR); CrowdStrike or equivalent tooling
• Experience with API integrations and API management
• Proven experience leading infrastructure migrations or technology modernization projects
• Security policy design and implementation
• Backup and DR design and implementation
• Strong written communication in Spanish; English proficiency is a meaningful advantage

Nice to Have

• Security certifications: CompTIA Security+, AZ-500, CISSP, or equivalent
• KnowBe4 or similar security awareness platform administration
• Experience working within a parent/subsidiary matrix reporting structure
• Familiarity with NIST, ISO 27001, or similar frameworks
• Business-level English proficiency

Who This Is NOT For

• Pure cloud-native engineers with no legacy Unix experience
• Managers who delegate all hands-on work — this role requires deep individual technical ownership
• Candidates who have not led infrastructure migrations end-to-end

Business Unit:

Avance

Scheduled Weekly Hours:

40

Number of Openings Available:

1

Worker Type:

Regular

Career Site:

More About Jonas Software:

Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.

Jonas’ vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of “Software for Life.” We are committed to technology, product innovation, quality, and exceptional customer service.

Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.

Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We’re a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.

IS THIS YOU?