IT & Security Specialist

Position Purpose:

The IT & Security Specialist is responsible for providing technical support, administration, and expertise for the Tribe's information technology and cybersecurity systems. This position assists with the design, implementation, maintenance, and security of technology infrastructure across all Tribal locations. The IT & Security Specialist evaluates, troubleshoots, and resolves complex technical issues. Responsibilities include administration and support of servers, network infrastructure, user systems, cybersecurity tools, multi-factor authentication, camera systems, access control systems, and other critical technology services. This position serves as a key technical resource in maintaining reliable and secure IT operations and assists with continuity of technology services during periods of increased operational need or staff availability changes.

Essential Duties and Responsibilities:

• Provide advanced technical support and guidance to Tribal staff and departments regarding information technology and cybersecurity issues.
• Administer, maintain, and troubleshoot computer systems, servers, virtual environments, network infrastructure, and related technology systems.
• Install, configure, maintain, and support hardware, software, operating systems, and endpoint management solutions.
• Manage user accounts, permissions, access controls, and authentication systems in accordance with Tribal policies and security requirements.
• Implement and support cybersecurity initiatives, including multi-factor authentication, endpoint security, vulnerability remediation, security awareness efforts, and other security technologies.
• Maintain and support network infrastructure, including switches, firewalls, wireless systems, VPNs, and related equipment.
• Assist with the implementation and maintenance of camera systems, access control systems, and other physical security technologies.
• Monitor system performance, troubleshoot issues, and recommend improvements to maintain reliable and secure technology operations.
• Perform routine maintenance, updates, patches, backups, and recovery procedures for critical systems.
• Participate in technology projects, including planning, deployment, testing, documentation, and ongoing support.
• Evaluate technology solutions and provide recommendations for improvements to IT systems and services.
• Maintain accurate system documentation, including configurations, procedures, inventories, and troubleshooting records.
• Communicate effectively with vendors, service providers, and external organizations regarding technical issues and projects.
• Maintain confidentiality and security of Tribal information systems and sensitive data.
• Provide exceptional customer service and technical support to Tribal departments and staff.
• Perform all duties in accordance with Tribal policies, procedures, internal controls, and applicable regulations.
• Perform other duties as assigned.