IT Senior Executive (Hardware & Application Support)

Role & responsibilities

• Desktop, laptop, printer and IT hardware support.
• LAN/WAN, Wi-Fi, Firewall and network troubleshooting.
• Application support, troubleshooting and user access management.
• New branch/lab IT setup, including LIMS implementation and training.
• End-user technical support and application training.
• IT asset management, vendor coordination and documentation.
• IT security, system administration and backup monitoring.
• SOP compliance, audit documentation and NC closure support.

Preferred candidate profile

• Strong knowledge of IT hardware and infrastructure.
• Experience in application support and troubleshooting.
• Knowledge of networking, system administration and LIMS.
• Good communication and coordination skills.