IT Service Delivery Program Manager
Summary
Oversee IT service delivery and support processes to ensure high-quality service for end users and alignment with client expectations.
About the Role IT Project Manager (Service Delivery) role oversees several key functions within the IT department that enable the delivery of a high-quality service to end users and to ensure service support and service delivery processes are in place to meet the needs of ZT Systems. This position will partner with business and the IT team to meet the expectations of the client. The Service role will create and deliver the governance structure and service management framework as well as serve a…