IT Service Delivery Specialist

Salary: £34,000 - 37,000 per year Requirements: At least 4 years experience in IT Managed Services, Service Delivery or Service Management Experience creating, negotiating and managing SLAs Strong customer governance and service review experience Experience managing suppliers and third-party relationships Knowledge of ITIL principles and service management practices Experience of project management methodologies Good commercial awareness, including service costing and contract discussions A goo…