IT Service Desk Agent

Salary: £? - ? per year Requirements: Experience in a busy service desk environment. Familiarity with ConnectWise Manage is desirable. Proficiency in using remote support tools to troubleshoot and resolve issues. Strong understanding of IT and numeracy skills to accurately update service desk software. Excellent interpersonal and communication skills to engage effectively with customers. Ability to set up, adjust, and maintain technical equipment as required. Responsibilities: Provide first-lin…