IT Service Desk Analyst cloned on 29-07-26 08:32:06
Summary
Provide first-line technical support to DFS staff, troubleshooting hardware/software issues and ensuring smooth IT operations in a fast-paced office environment.
About the roleAs an IT Service Desk Analyst, you'll be the first point of contact for technical support across DFS.You'll provide friendly and efficient assistance with a focus on getting things right the first time, ensuring our colleagues stay connected, supported, and empowered to do their best work. You'll bring together your technical know-how with a people-first approach to problem-solving.This is an office-based role, with the shift pattern being 8 am-6 pm Monday to Friday, with the occa…