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IT Service Desk Analyst

Summary

Provide first-line IT support to internal staff, troubleshooting hardware, software, and network issues across Windows, MacOS, and cloud services like Office 365.

About our opportunity We are looking for a 1st Line Service Desk Analyst to join our dynamic IT support team. If you have a passion for technology and a talent for troubleshooting, this is a great opportunity to provide technical support to internal staff across a variety of platforms. The hours: 40 hours per week (Monday – Friday, rotating shifts between 6am and 4:30pm) & Saturday & Bank Holiday Rota: 7am – 1pm (with additional pay) What you will be doing Be the first point of contact for tech…

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