IT Service Desk Engineer (Field / Remote)

Salary: £26,500 - 28,000 per year Requirements: Technical troubleshooting to diagnose and resolve common hardware, operating systems, network, and connectivity issues to restore user productivity and minimise downtime. Excellent customer service and communication skills to deliver clear, patient, and professional face-to-face support. Ability to accurately log, update, and close tickets while following work instructions, SLA targets, and escalation procedures. Strong organisational skills with …