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JIYU People Ltd

IT Service Desk Engineer

Posted Updated
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Salary: £26,000 - 32,000 per year

Requirements:
  • Experience supporting Windows OS and Microsoft 365
  • Familiarity with enterprise tools such as Teams and SharePoint
  • Confident with Active Directory, user administration, and group policies
  • Networking fundamentals, including DNS, DHCP, and TCP/IP, are a plus
  • Hands-on experience with ServiceNow, Jira Service Management, or similar ITSM platforms
Responsibilities:
  • Deliver 1st and 2nd line support across a busy, enterprise-level environment
  • Own incidents from start to finish and drive quick, effective resolutions
  • Help improve processes, service quality, and team performance
Technologies:
  • Active Directory
  • Support
  • ITSM
  • JIRA
  • Microsoft 365
  • ServiceNow
  • SharePoint
  • TCP/IP
  • Windows
  • Office 365

More:

We are partnering with a growing tech consultancy in Swindon/Wiltshire/Oxfordshire to hire an ambitious IT Service Desk Engineer. This is a 4 on 4 off shift role covering days and nights, with hybrid working, training, development, and exposure to enterprise-level technology. We offer a supportive team environment and a real opportunity to grow within a tech-centric organization.

last updated 35 week of 2026

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