IT Service Desk Engineer | Up to $2800/month + Completion Bonus | Central
Salary: $2,800 per month
RecruitFirst Hiring! You will be outsourced/ deployed to:
📍Location: Robinson Road (Tanjong Pagar)
💰Pay: $2800/month + Completion Bonus
📅Duration: 6 Months
⏰Working Hours: Monday to Friday 9:00am – 6:00pm
Job Requirements:
Provide 1st-level helpdesk support via phone, email, and onsite service requests.
Log, track, troubleshoot, and resolve incidents and service requests. Escalate unresolved issues to the appropriate 2nd/3rd level support teams.
Provide prompt and accurate updates and follow up with end users to ensure issues are resolved.
Perform account setup, network configuration, and hardware setup support.
Prioritize and manage multiple incidents and service requests simultaneously.
Document technical knowledge, troubleshooting procedures, and solutions for future reference.
Participate in customer projects and perform other ad-hoc duties as assigned.
Job Responsibilities:
Diploma/Degree in Information Technology, Business IT, Computer Science, or related disciplines.
Entry-level candidates are welcome to apply; training will be provided.
Candidates with up to 2 years of relevant experience are preferred.
Good communication and problem-solving skills.
Willing to learn and able to work in a fast-paced environment.
Interested applicants, please email Dongqing.zhang@recruitfirst.co to apply.
We regret to inform that only shortlisted applicants will be notified.
Dongqing Zhang
R26162306
RecruitFirst Pte Ltd
E.A. 13C6342