💻 IT Service Desk Engineer (Up to $3,000 + 1 Month Completion Bonus)
RecruitFirst Hiring! You will be outsourced to:
📍 Location: Central
💰 Salary: Up to$3,000/month + 1 Month Completion Bonus
📅 Contract: 1-YearRenewable Contract
🕘 Working Hours: OfficeHours
About the Role
Join a leading global insurance company as an IT ServiceDesk Engineer. You will provide first-level IT support to ensure smoothday-to-day operations by assisting users with technical issues related tohardware, software, and IT systems.
Job Responsibilities
- Provide first-level technical support to end users viaphone, email, or onsite.
- Troubleshoot and resolve hardware, software, andnetwork-related issues.
- Install, configure, and maintain desktops, laptops,printers, and IT peripherals.
- Log, track, and follow up on support tickets to ensuretimely resolution.
- Escalate unresolved issues to the relevant technicalteams when necessary.
- Assist with user account setup, password resets, andsystem access.
- Maintain accurate documentation of incidents and supportactivities.
Requirements
- Diploma or Degree in Information Technology, ComputerScience, or a related discipline.
- At least 1 year of experience as a Technical SupportEngineer, Desktop Support Engineer, IT Help Desk Technician, or a similar ITsupport role is preferred.
- Basic knowledge of Windows operating systems, MicrosoftOffice, and IT troubleshooting.
- Good communication and customer service skills.
- Able to work independently and in a team.
Interested applicants, please click “Apply here” or emailevelyn.lim@recruitfirst.co to apply.
We regret to inform that only shortlisted applicants willbe notified.
Lim Evelyn (R26161676)
RecruitFirst Pte Ltd
E.A. 13C6342