IT Service Desk
Posted Updated
Summary
Contract IT Service Desk Analyst (initial 5 months, up to £340/day, Inside IR35) supporting a central government department in Newcastle. Onsite five days a week, you are the first point of contact for government users, resolving IT issues by phone, ticket portal and deskside across Windows and MacOS.
We're looking for an IT Service Desk Analyst for a central government department based in Newcastle on an initial 5 months contract, paying up to £340 per day (Inside IR35). This is an onsite role with an expectation to attend the office in Newcastle five days a week. The successful Service Desk Analyst will be the first point of contact for a diverse user base across government, handling IT issues over the phone, through the ticket portal and at the deskside. You'll support Windows and MacOS l…