IT Service Desk Officer
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Summary
Level 1 IT Service Desk Officer on a 6-month contract in Melbourne CBD, providing frontline support for hardware, software, mobile devices, Microsoft 365, Teams, Intune and Active Directory. Logs and resolves incidents within SLAs and handles user onboarding/offboarding and device deployment.
IT Service Desk Officer 6-Month Contract | Melbourne CBD Our client is seeking an experienced IT Service Desk Officer to provide frontline technical support across a diverse Microsoft environment. This is an excellent opportunity for a customer-focused IT professional who enjoys resolving technical issues, supporting end users, and contributing to a high-performing technology team. Key Responsibilities Provide Level 1 IT support across hardware, software, mobile devices, Microsoft 365 and colla…