IT Service Desk Support Engineer

Salary: £25,000 - 35,000 per year Requirements: Proven experience in a 1st/2nd Line Service Desk role. Technical knowledge of Microsoft systems including AD, Windows Server, DNS, DHCP, and NPS. Experience with networking tools such as firewalls, switches, routers, and Wi‑Fi. Exposure to cloud, storage, and virtualisation technologies including Azure, Office 365, SharePoint, NAS, VMware, and Hyper-V. Ability to work independently and handle a pressurised ticketing environment. Exceptional custom…