IT Service Desk Tier 1 (Helpdesk)

Service Desk Engineer (Tier 1) Role will be onsite 5 days per week and move to a 3/2 hybrid set up after 6 months of training based upon performance Service Desk Engineer Position Summary The Service Engineer (Tier 1) is responsible for delivering timely, professional, and high-quality technical support to our Consulting clients. This role serves as the first point of contact for end users seeking technical assistance and is responsible for troubleshooting common hardware, software, Microsoft 3…