IT Service Engineer
Responsibilities
End user support (Desktop, laptop, Windows Operating System, Outlook, Network, etc) daily activities; incident and problem management through a ticketing system.
Liaise with vendors and other functional IT teams for problem resolution and root cause analysis.
Contribute in continuous improvement process and project implementation.
Requirements
Candidate must possess a Diploma or Bachelor’s Degree in Computer Science/Information Technology or equivalent.
Fresh Graduates are encouraged to apply.
Good customer service skills.
Good verbal and written communication skills.
Positive attitude, integrity, responsible, accountability with an initiative for improvement.