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IT Service Management Consultant
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IT Service Management Consultant - International
Short summary : Provide IT service management and incident response support (including Halo tooling) for a NATO secure, air-gapped OCI-based cloud prototype.
Practical : Start date: 5-10-2026 | End date/period: 31-12-2027 | Hours per week: 40,00 | Contract type: Deta | Rate: in consultation/ Per hour
What you will do
NATO Secure Cloud Service - Lot 1 | 12-month Prototype / Proof of Concept
Project context
Our client delivers a secure, off-premises cloud capability for NATO, based on Oracle Cloud Infrastructure (OCI). The Lot 1 solution is physically and logically air-gapped, with no live connectivity to public cloud, and is designed for classified, high-assurance workloads. Oracle is the technology subcontractor and Cisco is the network hardware partner.
Role focus
ITSM / incident response, tooling (Halo)
Key responsibilities - Support IT service management for the secure cloud service. - Coordinate and support incident response processes. - Use and support service-management tooling, including Halo. - Contribute during the run / steady-state phase of the 12-month prototype.
Environment & technologies - Oracle Cloud Infrastructure (OCI) - Air-gapped / isolated cloud environment - Terraform / Infrastructure as Code - Classified / high-assurance workloads - ITSM - Incident response - Halo
Clearance & delivery model
NATO Secret (NS) clearance is required. Cleared, OCI-experienced profiles have top priority. A hybrid delivery model is being considered, with the possibility of partially non-NS-cleared personnel for suitable roles. Priority remains with NS-cleared candidates.
Duration & timing
The engagement is a 12-month prototype. Heavy build activity is concentrated in approximately the first 6-7 months, followed by accreditation and test/run activities through month 12.
Must-haves - NATO Secret (NS) clearance is required. - ITSM / incident response. - Tooling (Halo).
Nice...
Short summary : Provide IT service management and incident response support (including Halo tooling) for a NATO secure, air-gapped OCI-based cloud prototype.
Practical : Start date: 5-10-2026 | End date/period: 31-12-2027 | Hours per week: 40,00 | Contract type: Deta | Rate: in consultation/ Per hour
What you will do
NATO Secure Cloud Service - Lot 1 | 12-month Prototype / Proof of Concept
Project context
Our client delivers a secure, off-premises cloud capability for NATO, based on Oracle Cloud Infrastructure (OCI). The Lot 1 solution is physically and logically air-gapped, with no live connectivity to public cloud, and is designed for classified, high-assurance workloads. Oracle is the technology subcontractor and Cisco is the network hardware partner.
Role focus
ITSM / incident response, tooling (Halo)
Key responsibilities - Support IT service management for the secure cloud service. - Coordinate and support incident response processes. - Use and support service-management tooling, including Halo. - Contribute during the run / steady-state phase of the 12-month prototype.
Environment & technologies - Oracle Cloud Infrastructure (OCI) - Air-gapped / isolated cloud environment - Terraform / Infrastructure as Code - Classified / high-assurance workloads - ITSM - Incident response - Halo
Clearance & delivery model
NATO Secret (NS) clearance is required. Cleared, OCI-experienced profiles have top priority. A hybrid delivery model is being considered, with the possibility of partially non-NS-cleared personnel for suitable roles. Priority remains with NS-cleared candidates.
Duration & timing
The engagement is a 12-month prototype. Heavy build activity is concentrated in approximately the first 6-7 months, followed by accreditation and test/run activities through month 12.
Must-haves - NATO Secret (NS) clearance is required. - ITSM / incident response. - Tooling (Halo).
Nice...