IT Service Performance & Commercial Analyst

Improve IT service performance through KPI and SLA analysis About Our Client This opportunity is with a large organisation in the transport and distribution sector. The company is committed to leveraging technology to drive operational excellence and deliver value to its stakeholders. Job Description Key ResponsibilitiesCommercial & Financial Analysis Support IT cost modelling (run vs change, unit cost views) Contribute to business cases including TCO and cost-benefit analysis Review vendor pri…