IT Site Manager
About the role
The IT Site Manager is stationed at our data center site in Malacca and is responsible for the day-to-day running of the facility. The role covers site safety and security, including CCTV and alarm systems, as well as the setup and monitoring of data center networking and servers, to ensure operations run smoothly and servers perform at their optimum level.
Key responsibilities
Be stationed at the data center site and manage overall site safety and security.
Manage and maintain the CCTV and alarm systems, and ensure they are working at all times.
Control site access, including visitors, contractors and vendors, and keep access records.
Coordinate with security, landlord and service vendors on repairs and maintenance of site systems.
Install, configure and maintain servers and related hardware.
Monitor site environmental conditions such as temperature, humidity, power and cooling matters as well as network and server performance, availability and health, and tune them to operate at an optimum level.
Troubleshoot and resolve network and server issues, and escalate to vendors when needed.
Keep accurate records of equipment, cabling, incidents, maintenance, access logs and also prepare regular reports on site status, incidents and performance to management.
Follow and help improve site policies, safety procedures and operating standards.
About you
Diploma or degree in Information Technology, Computer Science, Networking or a related field (or equivalent experience).
Working knowledge of networking and server administration and familiarity with CCTV, alarm and access control systems.
Able to work independently at a remote, site-based location.
Good communication skills in English and Bahasa Malaysia; Mandarin is an advantage.
Willing to be on call and respond to urgent site issues when required.