IT Software Development Specialist

Job Summary

An IT Software Development Specialist oversees multiple technology programs/projects, ensures adherence to delivery standards, manages risks and compliance to solution delivery metrics. Focus on the technical software development aspect, stakeholder management, enable strategic initiatives and continuous improvement. Be able to manage critical programs or projects that would contribute to the company’s key initiatives.

Duties and Responsibilities

IT Project Delivery

1. Development Strategy and Planning

o Design, develop, test, and maintain software applications

o Collaborate with cross-functional teams to gather requirements and deliver solutions

2. Development Execution and Quality Assurance

o Write clean, efficient, and maintainable code following best practices

o Debug and resolve technical issues in applications

o Ensure software meets performance, security, and scalability standards

3. Development Automation and Continuous Improvement

o Define and implement development automation strategies to improve efficiency and agility

o Evaluate new tools and technologies for improving development capability

o Participate in code reviews and contribute to continuous improvement

4. Governance and Compliance

o Ensure adherence to DEV standards, templates, and methodologies aligned with enterprise delivery frameworks (e.g., CMMI, Agile)

o Maintain documentation for audit and compliance purposes

o Participate in project review boards and release readiness assessments

Stakeholder Management

1. Collaborate with developers, product owners, and project managers to ensure early involvement of testing in the SDLC.

2. Coordinate with business users during UAT and support smooth test-to-production transitions.

3. Promote best practices in testing, defect prevention, and continuous improvement.

4. Acts as 1st level escalation and address any resistance, conflicting priorities through structured dialogue and escalation paths

5. Achieve high CSAT and delivery metrics

6. Able to contribute to team/company initiatives/events

Technical Skills

• IT landscape / SDLC process
• Strong understanding of Agile/Scrum principles.
• Strategic thinking and value driven approach
• Excellent communication and stakeholder management skills.
• Ability to translate complex technical topics into clear business narratives.
• 4+ years experience in software development life cycle, project/program management, process improvement.
• Hands-on experience with cloud platforms (AWS, Azure, GCP) and modern architectures (microservices, APIs).
• Strong hands-on experience in application design, development, and deployment.
• Functional/technical experience in managing simple to complex IT programs/projects
• Programming languages (Java, .NET, Python, etc.), system architecture, CI/CD pipelines.
• Experience with either of the following business process – Human Resource, Real Estate, Tenancy and Leasing and Property Management, Hospitality, Supply Chain and other group applications

Leadership skills

• Strategic vision
• Strong decision-making
• Effective communication and presentation
• Strong influencing and stakeholder management
• Excellent problem-solving
• Must demonstrate of high level of composure, professionalism, and knowledge of IT solutions, application management through various product cycles and business environments, and be able to identify risk and recommend applications and technology to address internal user needs.

Technical Competencies and Skills

Python, .NET, C#, SQL, DAX, data modelling, data architecture

Education, Trainings and Licenses Required

College graduate, developer related certifications, developer related trainings