IT Solution Architect

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology, and transformation.

As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry, and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.

We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.

About this role

We are seeking an Application Architect to join our centralised IT organisation within VOIS. This role plays a critical part in defining and governing the application architecture across the entire VOIS landscape, supporting over 17,000 colleagues globally. The individual will shape a consistent, scalable, and secure application architecture model that enables business growth across multiple locations while ensuring alignment with Vodafone Group standards. The role also supports early-stage initiatives by reviewing technical solutions, guiding architecture-compliant designs, and enabling informed decision-making for new and evolving applications.

What you'll do

• Define and own the application infrastructure architecture across the VOIS organisation, promoting adoption and alignment across business and technology stakeholders
• Develop and maintain a VOIS-wide application architecture model that supports scalability, consistency, and long-term growth
• Review and approve solution designs for new and existing internal applications to ensure compliance with agreed architecture standards
• Support service transition and early-stage projects through architecture guidance, effort estimation, vendor evaluation, and implementation approach recommendations
• Ensure application architecture alignment with network, infrastructure, and Vodafone Group IT architecture standards
• Collaborate closely with infrastructure, security, and implementation teams to embed security, resilience, and performance by design
• Own and maintain the Application Lifecycle Management tool, ensuring accurate visibility of all applications in use across VOIS

Who you are

• An experienced application architecture professional with a background in global IT or telecommunications environments
• Skilled in designing reference architecture models for complex, enterprise-scale application landscapes
• Experienced in integrating AI-driven capabilities, including generative AI, large language models, and retrieval-augmented generation, into core business applications
• Knowledgeable in cloud-native and scalable architectures using platforms such as Azure, AWS, or GCP, with experience in microservices, containerisation, and operational pipelines
• Familiar with recognised architecture and IT service frameworks such as TOGAF, COBIT, ITIL, and eTOM
• Confident in translating business needs into technical blueprints that deliver measurable value and alignment with organisational objectives
• Experienced in designing secure, compliant, and resilient end-to-end solutions in collaboration with information security teams
• Holds a relevant technical degree and brings at least four years of experience in CRM or business application architecture

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

• The opportunity to influence and shape application architecture across a large, international organisation
• Exposure to enterprise-scale digital transformation initiatives within a global technology environment
• Collaboration with diverse, cross-functional teams across multiple countries
• The ability to work with modern cloud, AI, and architecture frameworks in a complex, evolving landscape

What skills you will learn

• Advanced enterprise application architecture governance at scale
• Practical integration of AI technologies into core business platforms
• Strategic business-to-technology alignment within a global shared services model
• Cross-market collaboration and influence within a matrix organisation

VOIS equal opportunity employer commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive, and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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