IT Solution Manager
Your duties and responsibility will include: -
Solution Strategy & Design
- Define solution roadmaps in alignment with business objectives.
- Translate business requirements into functional and technical solutions.
- Lead solution design workshops, proof-of-concepts, and prototypes.
- Design and oversee the development of in-house software applications to address specific business needs.
Tender, Quotation & Commercial Work
- Prepare and manage tender submissions, proposals, and quotations for technology and solution projects.
- Collaborate with sales, procurement, and finance teams to ensure competitive and accurate pricing.
- Present solution proposals to clients, ensuring clarity in scope, timelines, and deliverables.
- Evaluate vendor bids and partner proposals to align with technical and business requirements.
Implementation & Delivery
- Oversee development, customization, and deployment of in-house and third-party solutions.
- Ensure solutions meet business, compliance, and technical requirements.
- Collaborate with project managers and technical teams for on-time, on-budget delivery.
Stakeholder & Vendor Management
- Act as a key liaison between internal teams, business stakeholders, and external vendors.
- Communicate solution design, project status, and risks to stakeholders.
- Manage vendor negotiations and evaluate supplier solutions.
Governance & Compliance
- Ensure solutions comply with organizational standards, policies, and frameworks (e.g., ISO 9001, ISO 27001, ITIL, PDPA).
- Maintain accurate solution design documents, tender responses, and software documentation.
Performance & Continuous Improvement
- Monitor solution performance post-deployment and recommend enhancements.
- Collect business and customer feedback to drive continuous improvement in solutions and tender strategies