IT Specialist
Summary
Early-career IT Specialist at Car-Freshner (Little Trees) in Watertown, NY, doing hands-on technical administration, troubleshooting, and project work across IT security (endpoint protection, access reviews, vulnerability remediation), infrastructure (servers, networks, cloud, backups), and end-user tech (Microsoft 365, device deployment).
IT Specialist
Summary:
The IT Specialist is an early-career technical role designed for someone who wants to build broad, hands-on experience across multiple areas of information technology. Working with experienced IT team members, this position performs technical administration, troubleshooting, maintenance, and project work across IT security, infrastructure and end-user technology.
The role provides exposure to a wide range of technologies and projects, with hands-on training and opportunities to progressively take on more complex technical responsibilities.
Responsibilities:
- Perform technical work and participate in IT projects across security, infrastructure, and end-user technology.
- Troubleshoot and resolve more complex technical issues escalated by Help Desk Technicians.
- Investigate technical problems, identify root causes, and implement appropriate solutions.
- Perform IT activities across key IT areas, including:
- IT security - account and access reviews, endpoint protection, security monitoring, vulnerability remediation, and user security awareness.
- IT infrastructure - servers, networks, cloud environments, backups, and related systems.
- End-user technologies - device deployment, Microsoft 365, applications, onboarding, offboarding, and end-user training.
- Assist with implementation and improvement of IT tools, processes, and documentation.
- Develop knowledge across multiple IT disciplines through hands-on assignments, training, and increasingly complex responsibilities.
- Provide occasional after-hours or weekend support as needed.
Requirements:
- An IT-related degree, current enrollment in an IT-related degree program, or equivalent relevant experience
- Strong interest in developing technical expertise across multiple areas of IT.
- Ability and willingness to independently learn new technologies.
- Demonstrated technical aptitude and problem solving ability.
Salary: $59,000 - $69,000
Benefits include immediate eligibility in 401K Savings Plan & Match, Medical & Dental/Vision Insurance, weekly Dependent Care Reimbursement, Health & Dependent Care Flexible Spending Accounts, on-site Café & Fitness Center and free family fitness memberships.
For more information, or to apply visit
Equal Opportunity Employer
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