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fa-ertb-saasfaprod1.fa.ocs.oraclecloud.com/CX

IT Specialist

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Greetings Everyone
Support and maintain user workstations, printers, wireless client devices, laptops, docking stations, monitors and other peripherals • Provide support for the company's phone system & Print devices. • Manage & maintain all end-user workstations, laptops and peripheral devices for all company locations and for remote sales employees • Perform periodic maintenance to all desktops, laptops, Network bandwidth and peripherals to ensure that systems are up to date and functioning optimally • Provide end-user support for all company applications and technology assets • Achieve timely resolution of all issues • Assist with training of users on systems / processes • Catalogue, rotate and maintain backup media for all systems and locations • Working experience in User account management in Active Directory • Support continuous improvement by researching new technologies / techniques to improve business processes and efficiency • Manage & monitor anti-virus to ensure all company computers are updated & protected


Who are we?

For the past 20 years, we have powered many Digital Experiences for the Fortune 500. Since 1999, we have grown from a few people to more than 4000 team members across the globe that are engaged in various Digital Modernization. For a brief 1 minute video about us, you can check .


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