IT Specialist / IT Manager
About the role
This role involves designing, implementing, and managing the company's network infrastructure, server environments, and IT security systems. You will oversee helpdesk operations, lead IT projects, and ensure stable and reliable technical services across the organization.
Key responsibilities
Design, implement, and manage the company's network infrastructure
Ensure stable and reliable network services (LAN, WAN, WLAN)
Monitor network performance and optimize resources based on traffic needs
Manage and configure Windows Servers and VMware/Nutanix virtual environments
Perform routine server & backup monitoring and performance benchmarking
Plan and execute the installation, configuration, and upgrade of server systems and software
Develop and enforce policies to ensure the physical and digital security of the infrastructure
Manage firewall configurations and conduct regular system audits
Oversee the helpdesk team and ensure high-quality technical support for all internal users
Lead IT projects, including system upgrades and migrations, from conception through implementation
About you
Bachelor's degree in Computer Engineering, Computer Science, Information Technology or a related field
Minimum of 2 years of experience in IT infrastructure management
Strong technical knowledge of network hardware, including Cisco routers, switches, WLC
Proficiency with VMware/Nutanix, Windows Server 2016/2019/2022 and Windows 10/11 environments
Experience with security software and firewall management
Excellent problem-solving and communication skills
Excellent verbal and written communication skills both Thai and English. (MUST HAVE TOEIC at least 500)
Proven ability to manage and lead an IT infrastructure team
Familiarity with ITIL or other IT service management frameworks (preferred)
Knowledge of ISO 27001 (preferred)
Experience in manufacturing industry IT environments (preferred)