IT Specialist Junior - TS required in order to apply; Washington DC
- Provides support to end users for either Personal Computer (PC), server, or mainframe applications and hardware.
- May interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem.
- Simulates or recreates user problems to resolve operating difficulties.
- Recommends systems modifications to reduce user problems.
- Maintains currency and highest level of technical skill in field of expertise.