IT Specialist

adherence to global IT security processes, procedures and policy

assist with security investigations to determine root cause, impact and remediation steps

planning, installing, configuring, supporting, and optimizing Exchange server systems (Hybrid architecture)

monitor, document and report on system utilization and capacity

resolve escalated email routing, connectivity, permissions and filtering support issues

integrating with already deployed application

communicative knowledge of English (at B2 level)

deep knowledge regarding Administration of Exchange systems as well as further development of the corresponding system landscape

knowledge regarding Administration of Skype as well as further development of the corresponding system landscape

knowledge of Trend Micro Antivirus Software and Tivoli/SP Backup Software for Exchange

support of our Exchange /Skype systems on the 2nd level and 3rd (with vendor) support levels

monitoring, trouble shooting and governance of the corresponding servers and services

“housekeeping” of the platform

maintenance and revision of the corresponding documentation

collaboration in IT projects

certificates in the area of ​​specialization

knowledge of ITIL

knowledge of the Powershell scripting language