IT Specialist (Network)

Join the Connectivity and Collaboration Service (CCS) under OIT and be part of VA's digital transformation. CCS designs and maintains world-class connectivity, collaboration, and support services with secure, redundant, and reliable connections across the enterprise. We deliver a delightful user experience, empowering internal and external VA customers, with robust offerings for video and web conferencing, telephony, secure messaging, and more, built on a resilient network infrastructure.

OIT Mission: The mission of the Office of Information and Technology (OIT) is to collaborate with our business partners to create the best experience for all Veterans. OIT Vision: To become a world-class organization that provides a seamless, unified Veteran experience through the delivery of state-of-the-art technology. Major Duties: Upgrades the network operating system on a switch or router, configuring a switch and router to provide internal and external connectivity for a Data Center Prepares and reviews change requests through use of automated tools for all modifications to hardware and software within the network environment Plans and organizes network infrastructure device operating systems software, software change control, performance optimization, and hardware and security study projects. Designs, develops, tests, and maintains specialized support software to include utilities. Manages networks using Solarwinds / Orion monitoring and mapping tools; Configures High Availability within a Cisco NXOS Data Center environment Interprets best practice documentation developing the configuration files/scripts for implementation Brings together Layer 2 and Layer 3 network components to build a scalable highly available enterprise class network Installs, tests, and maintains network devices, and analyzes present and projected communication traffic volumes, to include system capacity, peak loading, and the overall effect an increase in traffic may have on network performance. Maps customer business requirements to applicable hardware standardizing Data Center networks throughout multiple facilities Writes and maintains system documentation for network infrastructure installed in the data centers Triages issues from access layer to the WAN and developing corrective action(s) and network down emergencies. Develops and maintains standards and procedures related to hardware/software architecture and network security matters Analyzes and implements security controls to secure a network and remediate vulnerabilities Position is Bargaining Unit eligible. Position Description/PD#: IT Specialist (Network)/PD06251A Relocation/Recruitment Incentives: Authorized Permanent Change of Station (PCS): Not authorized Financial Disclosure Report: Not required Travel Required: Occasional travel may be required as needed for this position. Work Schedule: Monday - Friday; Tour of duty will be determined based on organizational needs. Compressed/Flexible: As determined by the Agency Policy Virtual: This is not a virtual position. Physical Demands: The work Is sedentary. Working Conditions: The work is typically performed in the office or computer environment. Travel is occasional. Incumbent may be required to work irregular tours of duty including some weekend work. Promotion Potential: Position is at full performance level This position directly aligns with the National Initiative for Cybersecurity Education (NICE) Workforce Framework for Cybersecurity (NIST SP 800-181r1), Work Role ID 441: Technical Support Specialist - Network Services. Incumbent is expected to complete tasks and demonstrate knowledge, skills, and abilities consistent with this work role.

You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 Selectee is subject to background/suitability investigation Selected applicant will be required to complete an online onboarding process This position is subject to random drug testing. Complete the initial online assessment. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: - your performance and conduct; - the needs and interests of the agency; - whether your continued employment would advance organizational goals of the agency or the Government; and - whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.