IT SPECIALIST (NETWORK/SYSADMIN)

This IT SPECIALIST (NETWORK/SYSADMIN) is located at the JFHQ-State, Deputy Chief of Staff for Logistics (DCSLOG) (G4/J4),Sustainment Automation Support Management Office (SASMO) and is part of the CA JFHQ Logistics.

THIS IS A T5 EXCEPTED SERVICE, PERMANENT POSITION. The primary purpose of the IT SPECIALIST (NETWORK/SYSADMIN), GS-2210-11, is to provide support to Automated Logistics Information Systems and Programs to all State/Territory activities/organizations and perform a wide range of specialized methods/techniques for planning; analyzing and identifying problems in order to develop and implement resolutions to administrative and systemic programs throughout the organization. Exercises knowledge and oversight for all matters pertaining to the fielding and operation of Automated Logistics Systems and Programs. Utilizes an extensive knowledge of logistics programs/operations and a clear understanding of automated systems to manage projects and programs for systems integration of CSS automation. Provides technical and functional guidance for serviced Automated Logistics Systems and Programs. Identifies funding requirements to support SASMO operations, justifies and submits budget requirements for State/Territory operating budget, and executes funds received. Researches and resolves hardware, software, and applications program problems by troubleshooting and working with user, NGB support agencies, and/or manufacturer/vendors/representatives as required. Develops/implements programs to ensure software and vulnerabilities updates are applied in proper order. Provides advisory services for functional users. Provides assistance to functional users in the identification of computer problems, troubleshooting, diagnostics and resolution of technical problems identified in trouble tickets and initial setup of serviced automated logistics information system computers. Analyzes requirements, manages, and coordinates automated logistics information system hardware and peripherals pertaining to the receipt, distribution, installation, and life cycle management of devices that are directed to be managed at unit/State/Territory level. Installs, tests, and evaluates automated logistics information system hardware. Determines systemic problems during maintenance of hardware or in the application of software and initiates corrective action as needed. Provides telephone coverage for users requesting assistance with hardware/software via a help desk, resolve problems, escalates complex issues to enterprise systems or to a technical specialist/contractor supplied support services. Provides technical assistance and support on computer and other IT related problems. Provides timely, courteous, and professional service when conversing and interacting with users both telephonically and face-to-face. Provides technical assistance to local functional users to minimize operational disruptions. The position resides within the infrastructure and support functions of the state National Guard; the incumbent is not subject to mobilization, nor is the work described part of the military mission; and the incumbent does not perform a key advisory or essential administrative role that is inherently military. In addition, the position must meet one of the following: It does not have a comparable military function; the position is required in full-time (civilian) role when the organization, or similar military position, is mobilized to perform continuing post-mobilization functions; or the position requires a skill or competency that necessitates technical expertise or professional qualifications that cannot be readily found in the military structure of the state military force. May make additional selections within 90 days of eligible(s) issuance.

Recruitment/Relocation Recruitment/Relocation Incentive IS NOT authorized. PCS Relocation Costs IS NOT authorized based on determination that Permanent Change of Station (PCS) move is not in the Government best interest. Participation in direct deposit is mandatory. May be required to successfully complete a one or two year trial period. U.S. citizenship is required. Federal employment suitability as determined by a background investigation. Must maintain proper security clearance. Information Assurance Certification is a condition of employment. This position includes information assurance (IA) work as a paramount duty requirement. Per DoD 8570.01-M, the incumbent of this position must achieve the appropriate IA certification within six months of assignment of these duties. A waiver of this six-month requirement may be granted per DoD 8570.01-M, Failure to receive the proper IA certification may result in removal from this position. This position is designated as Essential Personnel and may be subject to duty in preparation for, or in response to, a state emergency or disaster declaration. Head of Agency requests to exceed 14 days in a calendar year must be approved in advance. Security Clearance: at a minimum a National Agency Check is required prior to position assignment.