IT Specialist (SAP)
About the role
This role involves providing expertise in relevant software modules, investigating and diagnosing issues, and leveraging system knowledge and troubleshooting techniques to support business applications.
Key responsibilities
Provide expertise in relevant software modules and investigate and diagnose issues using system knowledge and troubleshooting techniques
Perform system integration testing, user acceptance testing, and support user adoption activities for new developments and modifications
Provide timely resolution of bugs or escalation to higher support levels as needed
Analyze recurring incidents to identify underlying problems and conduct root cause analysis
Determine corrective actions and implement permanent fixes or workarounds to prevent future occurrences
Document known errors and maintain a knowledge base for reference
Review and assess proposed changes to software systems and coordinate with IT Head/Project Manager to evaluate change impact and risks
Implement approved changes following change management procedures
Manage user access and roles within each software and provide training and guidance to end-users
Manage relationships with third-party vendors and service providers for specialized support and maintenance
About you
Bachelor's degree in computer science, information technology or any other related course
One (1) or more years' experience in Advance Business Application Programming (ABAP) in SAP S/4 HANA
Analytical, result-oriented, team player, fast learner and dynamic
Can work with minimum supervision
Working knowledge in information security and data protections
Ability to apply security control in translating technical design to coding
Thorough; demonstrates attention to detail and accuracy
Willing to learn the full cycle of S4hana and configurations