IT Specialist/Support
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Summary
An IT Specialist provides hands-on IT support for BRG users worldwide, troubleshooting Windows and Mac computers as well as BYOD mobile devices across a global Microsoft cloud and on-premises environment. The role emphasizes problem-solving, customer service, and working at enterprise scale.
job summary: Position Summary: The IT Specialist plays a crucial role in providing IT support across a global Microsoft cloud and on-premises environment. This role involves supporting Windows and Mac computers, as well as Bring Your Own Device (BYOD) mobile devices, ensuring seamless technology experiences for BRG users worldwide. The ideal candidate will demonstrate strong problem-solving skills, excellent customer service, and the ability to operate in a fast-paced, enterprise-level environm…