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Waffle Time Inc.

IT specialist

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IT Specialist – Job Description

Responsible for providing technical support, maintaining computer systems and networks, and ensuring the smooth operation of the company’s IT equipment and systems. Troubleshoots technical issues, assists users, and helps maintain IT security and system reliability.

Key Responsibilities:

  • Provide technical support to employees and troubleshoot IT-related concerns.

  • Install, configure, and maintain computers, software, and other IT equipment.

  • Assist in maintaining company networks, internet, and communication systems.

  • Monitor and resolve hardware and software issues.

  • Perform basic system maintenance, updates, and troubleshooting.

  • Assist in maintaining IT security and data protection.

  • Maintain records of IT equipment and technical concerns.

  • Coordinate with IT vendors and service providers when needed.

  • Perform other IT-related tasks as assigned.

Qualifications

  • Willing to be assigned and work in MANILA.

  • Graduate of Information Technology, Computer Science, or any related course.

  • With experience in IT support, troubleshooting, or related work is an advantage.

  • Knowledgeable in computer hardware, software, networking, and basic troubleshooting.

  • Good problem-solving and communication skills.

  • Willing to learn and work with different IT systems and equipment.

  • Responsible, organized, and detail-oriented.

  • Able to work independently and as part of a team.


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