IT supervisor

Fő feladatok:

About the role:
We are looking for a hands-on IT Support Supervisor to lead IT operations in a manufacturing environment. You will supervise a small IT team while ensuring the availability, security, and performance of infrastructure, production systems, QAD ERP, MES, and shopfloor technologies. This role combines technical leadership, ISMS ownership, operational support, and project delivery.

Responsibilities:
Team Leadership

• Lead and develop a team of 3 IT Operators and 1 Trainee.
• Manage priorities, escalations, workload, and support coverage.
• Coordinate vendors, purchasing approvals, overtime, and vacations.
• Monitor KPIs, analyze downtime, and drive continuous improvement.
• Act as the primary IT contact for plant operations.

Security, ISMS & Compliance

• Own and operate the site's ISMS.
• Perform access reviews, log monitoring, audits, and digital signature management.
• Ensure compliance with TISAX, NIS2, SOX, and corporate security standards.
• Administer Forescout NAC, 802.1X, Intune, BitLocker, endpoint protection, CCTV, and RFID systems.
• Maintain audit readiness and drive remediation activities.

Manufacturing Systems Support

• Support QAD ERP, MES, and other production-critical applications.
• Ensure production readiness and rapid incident resolution.
• Support customer portals, JIT processes, shopfloor terminals, Andon systems, scanners, and label printing.
• Work closely with Production, Logistics, Quality, and Maintenance teams to minimize downtime.

Infrastructure & Network Administration

• Administer Windows Server, Active Directory, DNS, DHCP, VMware vSphere/ESXi, Microsoft 365, and SQL Server.
• Manage backups, patching, disaster recovery, and virtualization environments.
• Support Cisco networking, VLANs, VPNs, firewalls, wireless infrastructure, and SD-WAN connectivity.
• Oversee endpoint lifecycle management, SCCM/Intune, mobile devices, and printers.

Projects & Automation

• Lead infrastructure, security, and manufacturing IT projects.
• Support server migrations, network upgrades, segmentation, and firewall deployments.
• Develop automation using PowerShell and scripting tools.
• Maintain monitoring, documentation, and operational procedures.

A munkakör betöltésének szakmai elvárásai:

• 5+ years of experience in IT infrastructure, systems administration, or manufacturing IT support.
• Manufacturing experience required; automotive experience preferred.
• Experience leading, supervising, or mentoring technical staff.
• Solid knowledge of:
  • Windows Server & Active Directory
  • VMware vSphere/ESXi
  • Microsoft 365
  • SQL Server
  • Cisco networking, VLANs, VPNs, and firewalls
• Experience supporting ERP and MES platforms.
• Working knowledge of ISMS and security compliance processes.
• Experience with PowerShell automation and scripting.
• Fluent English & Hungarian, written and spoken.

Preferred

• Experience with TISAX, NIS2, and SOX compliance frameworks.
• Experience with Forescout NAC, Intune, BitLocker, and endpoint security.
• Familiarity with ITIL service management practices.
• ITIL Foundation certification.

Amit kínálunk

Competitive salary and benefits package including cafeteria.
Opportunities for professional development.