IT Support - 1 Year Contract (Up to 25,000 THB) @MRT Lumpini
Salary: ฿25,000 per month
About the role
IT Support role providing day-to-day technical support for laptops, PCs, Macs, IP phones, access control systems, and related electronic equipment. The role involves planning and assessing equipment specifications, managing IT-related expenses, coordinating equipment allocation, and maintaining IT systems and documentation across multiple office locations.
Key responsibilities
Provide day-to-day IT support for Laptops, PCs, Macs, IP phones, access control systems, and other related electronic equipment
Plan, assess, and recommend equipment specifications based on job roles, work requirements, and usage needs
Plan and control IT-related expenses, including equipment procurement, software licenses, and maintenance budgets
Coordinate equipment allocation and distribution for new hires, replacement employees, and employees requiring upgrades
Install, configure, and maintain software applications, including antivirus programs
Monitor, troubleshoot, analyze issues, and maintain network systems
Install, configure, and maintain peripheral devices such as printers and office equipment
Respond promptly to user inquiries and resolve technical issues efficiently
Prepare accurate IT documentation, including equipment inventories, system configurations, and standard operating procedures
Track and maintain IT asset records across all office locations
About you
Bachelor's degree in IT, Computer Science, Computer Engineering, or related fields
1–2 years of experience in IT Support, Helpdesk, or IT Operations
Strong troubleshooting skills in PC, Notebook, macOS/Windows, Printer, Network, and other IT devices
Hands-on experience in PC/Notebook hardware replacement, maintenance, and upgrade
Basic knowledge of LAN, Wi-Fi, TCP/IP, DHCP, and DNS
Experience in IT Asset Management, IT Procurement, and Vendor Coordination
Good documentation and organizational skills
Strong service mind, communication, and problem-solving skills
Able to work independently, prioritize multiple tasks, and coordinate with internal teams and external vendors
Willing to travel between office locations when required