IT Support Analyst

IT Support Analyst Milton Keynes, Buckinghamshire, England Permanent £35k per year BonusWe are looking for a well-organised and proactive 1st/2nd Line IT Support Analyst to join our team. Key Responsibilities: Manage and prioritise IT support tickets using Jira. Respond to and resolve user incidents and service requests. Provide 1st and 2nd line technical support across hardware, software, and systems. Escalate complex issues where required and maintain accurate ticket updates. Requirements: E…