IT Support Analyst

Salary: £32,000 - 35,000 per year Requirements: Organised, analytical, and strong at troubleshooting. Customer-focused mindset. Ability to assess and prioritise support cases. Able to explain technical issues in business terms. Knowledge of ITIL principles and practices. Understanding of IT architecture. Adaptable and quick to learn new technologies. Desirable: ITIL certification. Desirable: Knowledge of Windows and Active Directory. Desirable: Knowledge of endpoint devices and hardware. Desira…