IT Support and Systems Specialist
About Us
We are a growing, multi-site rheumatology practice that relies on dependable technology to support patient care and business operations. Our environment includes Microsoft 365, Windows computers, Microsoft Entra ID, Microsoft Intune, eClinicalWorks, RingCentral, and other clinical and administrative applications.
We are seeking a hands-on IT professional looking to grow their skills who enjoys solving problems, helping users, and keeping daily technology operations running smoothly.
Position Summary
The IT Support and Systems Specialist will support day-to-day technology operations across multiple clinical and administrative locations. This role combines Microsoft 365 and endpoint administration, identity and access management, network and infrastructure support, cybersecurity operations, vendor coordination, and responsive end-user service. The successful candidate will be comfortable troubleshooting independently, documenting solutions, managing competing priorities, and working closely with clinical, operational, and leadership teams in a HIPAA-regulated environment.