IT Support

Working Hour: Monday - Friday, 9am - 6pm.

Key Responsibilities

Provide technical support to staff, resolving IT system, hardware, and office equipment issues
Troubleshoot and resolve problems with computers, printers, scanners, and network systems
Work closely with HR to provision and de-provision IT equipment for new hires and departing staff
Log and manage support requests with relevant vendors to ensure timely resolution
Install and configure computer hardware, software, systems, networks, printers, and scanners
Conduct regular checks on network performance and data security
Repair and replace equipment when necessary to minimize downtime
Maintain accurate inventory of equipment and software licenses
Work with various systems, including HR System (InfoTech), Microsoft platforms, AutoCAD, and ERP systems
Undertake other ad-hoc IT-related tasks as assigned

Requirements

Possess a Local Diploma or equivalent in IT
1–2 years of relevant experience; fresh graduates are welcome to apply
Solid technical troubleshooting skills and a proactive problem-solving mindset
Familiarity with InfoTech HR System, Microsoft suite, AutoCAD, and ERP platforms is an advantage
Strong organizational skills with the ability to manage multiple priorities
Good communication skills to work effectively across teams and with vendors

See also