IT Support
Summary
Apata Group, a kiwifruit and avocado packhouse/cool-storage operator, is hiring a permanent IT Support specialist in Tauranga to support its internal IT environment across multiple sites — troubleshooting hardware, software, and network issues, managing system setups and documentation, and maintaining user access and data security using Microsoft 365 and ITIL practices.
We are seeking a motivated and reliable IT Support professional to join our team.
About Us
Trusted by kiwifruit and avocado growers since the 1980s, at Apata, we continue to live and breathe our mission and purpose today: to deliver Value for all. Our key pillars – Performance, leadership, transparency, and relationships – serve as our foundation for achieving meaningful and long-lasting success.
Driven by our values, our success is achieved through industry knowledge, strong leadership, and investment in high-calibre people and operating equipment. 🥝🥑
At the heart of Apata’s operations lie our harvest and processing facilities, strategically located in Te Puke and Katikati. Our packhouses and cool-storage facilities support our growers and wider kiwifruit and avocado operations.
As our newest team member, you’ll be joining a well-established and highly regarded company where employee health and wellbeing is valued, and high performance is recognised. Some of the benefits our team members receive are:
Private health/medical insurance
Paid volunteering leave
Clothing allowance
Free Carparking
Wellness benefits
The Role:
This is a permanent role supporting our internal IT environment across multiple sites. You’ll be part of a close-knit team, assisting with maintenance, upgrades, configuration, and deployment of end-user systems.
Key Responsibilities:
Provide IT support across hardware, software, and networks
Troubleshoot issues and assist users
Manage system setups, updates, and documentation
Maintain user access and data security
Foster strong working relationships
We’re looking for someone who has:
A confident, can-do attitude
Strong people skills, with the ability to build relationships with a wide range of people while confidently using technology and systems
A naturally curious and analytical mindset
Strong computer skills, including a good working knowledge of Microsoft 365 and other common desktop applications
Excellent interpersonal and communication skills
Strong problem-solving abilities and the resilience to navigate challenges positively
Effective time management and organisational skills
A willingness to learn, adapt, and continuously develop
A tertiary (or equivalent) qualification
Understanding of ITIL support principles
Experience in a Help Desk or IT Support environment
Think this sounds like you? Apply today and let’s grow together.
We encourage applications from candidates who are currently residing in New Zealand and are legally entitled to work in New Zealand.
Apata is committed to wellbeing, diversity and equity. We believe in the strength of diversity and embrace diversity of people, ideas, talents, and experiences. If you have any support or access requirements, we encourage you to advise us so we can support you through your recruitment journey.