IT Support Apprentice

As an apprentice, you’ll work at a growing software company and get hands-on experience. You’ll gain new skills and work alongside experienced staff. Reporting directly to the Service Desk Team Leader this position encompasses the delivery of 1st line remote support and triage services for all contracted and non-contracted clients. KEY DUTIES – * Delivery of 1st line remote support services to contracted and non-contracted customers * Triaging incidents and service requests that are logged by a…