IT Support Associate - Remote Based in NJ/PA/Northern DE area, with regional travel

About Garden State Tile

At Garden State Tile, our success is built on our Cultural Core standards. We believe in providing exceptional service, fostering teamwork, and maintaining a positive, adaptive environment. We are seeking an IT Support Associate who embodies these values while delivering top-tier technical support to our team members and customers.

The IT Support Associate manages day-to-day technical project support and information technology (IT) related user/system support. In this role, you will be the go-to resource for phone, virtual, email, and in-person troubleshooting. You will handle everything from hardware installations to software updates, ensuring our distributed computer services run seamlessly. A strong analytical mindset, deep knowledge of IT systems, and a commitment to timely, accurate customer service are essential.

Why Join Us?

• Base Salary: Negotiable based on qualifications and experience.
• Facility Hours: Fulltime
• Balance & Wellness: Comprehensive medical, dental, and vision, plus 401k matching (and Roth options), life insurance, and a robust PTO schedule.
• Philanthropy: We match your donations and offer paid time off for volunteering.
• The Perks: Team member discounts, ID protection, Teladoc access, and wellness initiatives.
• Culture: Supportive, family-owned environment that invests in your future.