IT Support
General Responsibilities: -
Provide First/Second-line technical support internal staff, troubleshooting Hardware, Software, Network and Operating System issues (Windows)
Set up, configure, maintain and deploy end-user equipment (Laptops, PCs, Printers, Peripherals)
Manage user accounts, permissions and access rights across systems (Active Directory, Microsoft 365)
Log, prioritize, and manage support tickets via the IT Helpdesk system to ensure issues are resolved
Maintain basic network infrastructure, ensuring stability for local LAN, Wi-Fi, Routers and Switches
Maintain IT asset inventories, Software Licenses and documentation (IT Maintenance logs, etc.)
Qualifications: -
Vocational Certificate or High Vocational Certificate in Computer Science, IT or related fields
Good command of English
Technical Knowledge:
Proficient in Windows 10/11 and cloud productivity suites (Microsoft 365, Google Workspace)
Solid understanding of core networking concepts (TCP/IP,DHCP,DNS,VPN/LAN/WAN)
Knowledge of Windows Server administration, Active Directory, or basic Cybersecurity best practices is a strong plus
Soft Skills:
Strong service-oriented mindset with excellent interpersonal and communication skills
Proven analytical and problem-solving abilities under fast-paced environments
Ability to prioritize tasks and manage time effectively
Experience Required:
1-3 years of hands-on experience in IT Support, Helpdesk, or Technical Support roles
Fresh graduates with relevant internship experience and strong passion for IT are welcome to apply
Benefits:
Working in an inspiring and ambitious environment.
Diversified working environment.
Competitive benefits package
Interested persons please send an application letter with your CV and a recent photograph by "Apply Now"
Human Resource Department
Chuchawal-Royal Haskoning Ltd.
219/25 Asoke Towers, 8th Floor, Sukhumvit 21
Sukhumvit road, Klongtoey-Nua, Wattana, Bangkok 10110
Tel.02-2591186/ Fax. 02-260 0230
For more information, please visit: http://www.chuchawalroyalhaskoning.com